Enterprise Gamification Design (2)

STEP 2: IDENTIFY YOUR MISSION

After knowing your players and their context, it’s time for the next step “understanding the mission”. To identify your mission, it is important to start figuring out the real business needs and outcomes that you want to achieve.

What is your current business scenario?

These are your needs, business processes, technological environment and actors that execute the scenario. A good business scenario enables vendors to understand the value of the customer’s organization of a developed solution.

What are your business outcomes?

You might want to increase your sales, the customer satisfaction or increase the number of users. Identifying the mission provides a clear scenario for the incorporation of a gamification approach.

It is very important to set the appropriate mission for your gamification project. Imagine you are a teacher and you are having problems with the student’s behavior in the classrooms. After Knowing your mission (Reduce Bad behavior) is time to search for the right tools to solve the problem. Many teachers have already solved this issue by implementing gamification. For example, there is an application called ClassDojo, a management tool that helps teachers improve behavior in the classrooms quickly and easily, and helps engagement by issuing awards recording real-time feedbacks.

For more information about how to use gamification in your classroom check "ClassDojo"